Community Resources
Services and support available to New York City residents. Please contact each organization directly to confirm current hours and eligibility.
In a crisis? Call or text 988 (Suicide & Crisis Lifeline), available 24/7. In an emergency, call 911.
Food Resources
SNAP Benefits
Apply for food assistance through New York State.
9 Million Reasons (Food Bank)
Address: 39-21 Crescent Street, Long Island City, NY 11101
Phone: (718) 361-5454
Home delivery: (718) 361-5454, Monday–Friday
Hours: Monday–Friday, 9 AM–4 PM; Saturday, 9 AM–12 PM
Ample Harvest: Food Pantry Navigator
Locate a food pantry near you. Email: info@ampleharvest.org
Utility Assistance & Shut-Off Prevention
HEAP (Home Energy Assistance Program): (718) 557-1399 · Program information · Apply online
NYSERDA EmPower New York Program: energy assistance resources
Housing Support
Pilot Cove Manor (Affordable Housing, Ages 62+)
Address: 160 Pilot Street, Bronx, NY 10464
Phone: 718-885-1600 · Federal TTY Relay: 1-800-877-8339
Email: info@pilotcovemanor.com · Website
Unemployment & Employment
New York State Unemployment Insurance
Phone: 1-888-209-8124 (Monday–Friday, 8 AM–5 PM)
Hearing impaired: 1-888-783-1370
TTY/TDD: call a relay operator at 1-800-662-1220 and ask them to connect you to the Telephone Claims Center at 1-888-783-1370
HIV Testing & Counseling
PrEP information: 855-447-8410 · GetYourPrEP.com
Free, fast, and confidential testing and hepatitis vaccination are available across the city.
Mental Health & Crisis Support
988 Suicide & Crisis Lifeline: call or text 988, or chat at 988lifeline.org. TTY users: use your preferred relay service or dial 711, then 988.
Crisis Text Line: text HOME to 741741
SAMHSA National Helpline: 1-800-662-HELP (4357) · Website
Veterans Crisis Line: dial 988, then press 1. Free, confidential, 24/7, and open to all veterans, whether or not enrolled in VA health care. Deaf or hard of hearing: 1-800-799-4889 · Website
Domestic Violence
StrongHearts Native Helpline: 844-762-8483 · Website
NYS Office for the Prevention of Domestic Violence: call (800) 942-6906 · text (844) 997-2121 · Website
Harm Reduction
OnPoint NYC (Overdose Prevention Centers)
Phone: (212) 828-8464 · Email: info@onpointnyc.org · Website
East Harlem: 104–106 E 126th Street, New York, NY 10035. Drop-in hours: Monday–Friday, 7:30 AM–8 PM; weekends, 10:30 AM–6 PM
Washington Heights: 500 W 180th Street, New York, NY 10033. Drop-in hours: Monday–Friday, 7:30 AM–11 PM; weekends, 9 AM–4:30 PM
LGBTQ+ Support
Callen-Lorde: affirming primary care, sexual health, behavioral health, women's health, transgender health, HIV treatment and prevention, and case management, regardless of ability to pay
The Trevor Project (LGBTQ youth mental health): 1-866-488-7386
Ali Forney Center (LGBTQ Youth Shelter)
Phone: (212) 206-0574, ext. 100
Address: 307 West 38th Street, 3rd Floor, New York, NY 10018